For a few days, Google has been replacing out-of-warranty Nexus 6P smartphones with new Pixel XL. That was because of the well-known hardware issues that were causing continuously rebooting and Google even faced a class action lawsuit because of that.
Unfortunately, Google no longer replaces the Nexus 6P phones and now recommends customers to contact the manufacturer of the device, Huawei. Google even confirmed that the policies have changed since then and that they are no longer replacing the smartphone.
Since the device is out of warranty and hence we would not be able to replace the device for you. We had replaced some of the devices earlier but the policies have changed now. We've re-evaluated our servicing policies and cannot provide a replacement for your issue. Your best option for additional service on this is to contact the original manufacturer of the device, Huawei. |